Daastan-e-Ghulami..

Health care sector is a field where there is no chance for rectification because human lives are involved and people come to hospitals because they are already suffering. Having experienced the current organisation, I have learnt the most out of the declared sense of immense power-"middle level managerial position, being an administrative head or leading major revenue generating departments in the hospital" at this young age. It is about having a position where many others would aspire to be.

Short things first, "What glitters, isn't gold"..;-)..When the interviewers (CEO, Centre Manager and HR Manager) say that they are expecting a highly motivated employee who would make a change-"It just means that in coming span of your life you would be taken in for a high toss".

I swear, in the span of two hours I had started feeling the jolt. No in-house consultants, improper infrastructure, lack of consulting cabins, scattered resources, wierd employees under me, too much negativity and patient traffic that would scare the hell out of anybody. It was like the area of grievance given to me-all dark and grey. The biggest trauma was the "level of ego" and professional illiteracy which didn't make sense to me.

1) You have 30-40 years old babies reporting to you who failed to grow in the span of their career of 12-17 years in health care sector.

2) The technicians don't go well with the idea of being headed by "A Female". Yes!!, those sexist issues.

3) The nurses want to have a gala time with doctors/technicians/FDOs sitting in Consultant's cabins or the CT Rooms for a say. I am so against romance when patients in the waiting area are creating havoc and the Radiologist wouldn't take the patient in because there is no nurse to assist.

4) There is always a weak link when there are good looking females reporting to higher management for leaves directly. You get used to getting up in the morning with calls from assistants stating that there is nobody on the reception and patients are waiting and phone is ringing continuously on emergencies.

5) It isn't easy when you are reporting to the "Centre Manager". It is like getting yourself screwed on each VIP patient and creating enemies on no base within the organisation. You are expected to work in fields which aren't your babies at all (The art of intruding in other's business). 

6) Attending 3 meetings per day on the same freaking system backdrop and still living with it because change is not inevitable always. It is disgusting when an in-patient comes for sonography, sits with a full bladder for 1 hour due to extremely high patient traffic and the patient's relative comes to you fighting with words like "Aap inko andar loge ya idhar yeh pant mein ki kar de!!".

7) You are answerable for each and everything and you don't even know "why". You are answerable on why the consultant wasn't given a kidney tray (even when he didn't ask for it), why the psychiatric patient created a ruckus in the waiting area, why the patient's groin wasn't covered during the scrotal doppler procedure, why the same tissue was used to wipe off the gel from both sides of the abdomen, why the fire extinguisher on the floor isnt working, why the attendant isn't wearing shoes and why the consultant isn't coming on schedule time!!!!! Everything becomes your responsibility on enforcement. 

8) There are times when you would just abuse the concerned person right on the face and walk away (in your normal uncontrolled life), but you cant do the same here because you are holding a position and your so called professionalism should be of the highest level. Yes!!, get zipped with a smile as nothing is affecting you. 

9) Your pre-decided salary in hand becomes your CTC and then your CTC becomes lesser than your current CTC. You are not left with any time to go to the time office and beg for your payment slip to understand the payroll system. Your appointment letter has somebody else's JD attached to it countersigned by the highest HR authority.

10) You work on holiday offs, national holidays with overrated unpaid overtime on stupid things which you couldn't do in your routine duty hours being busy with handling grievances from management, employees, patients, their relatives and everything that counts on a services being imparted by a corporate hospital. The IT system would fail, the investigation machines would break down, reports would be delayed, the dumb employees wouldn't understand the system upliftment being done, ego clashes and things that cant be helped for days together.

11) You are stuck with the expectations to maintain the pending data and reports of last two years as they expect the organisation to excel in some audit. Yes!!, you should have the quality to fake data and work like a data entry officer as well.

12) The CUG can ring anytime, anywhere and anyhow. You feel the heat when you walk out of the hospital gate breathing freedom and the boss calls up asking to come back for a small time-monitoring slip that he wants to discuss on. You are having your lunch and there comes an emergency call from the floors or the boss because the Emergency Room isnt taking a Parkinson's patient who has come without appointment for primary treatment or some consultant misplaced his box which had two pieces of mithaai.

In the end- you sleep, eat, shyt and live your job with eyebrows that grow like that of a man and you realise it only when the intolerable headache starts to set in. You feel like a child labour most of the times struggling mentally, physically and emotionally feeling helpless.

The higher you rise, the lonelier you get. The lonelier you get, the higher you have risen. It is freaking corporate enslavement and it is supposed to be a wild paaaaaarrrrrdddy with you as a stag entry. :-)

To my solace as I choose to be my own way, http://genius.com/1782900/Kanye-west-new-slaves/I-wont-end-this-high-not-this-time-again

I still remember the time when Congress MP- Mr. Madhusudan Mistry was standing next to me on the floor and talking to me on generalised services of the hospital while waiting for his investigation report and being stuck-tensed in the head, I realised who he was only when he walked out of the OPD. Such irony.

I know, I would laugh hard when I would read this note ever again and may be that is why I managed to write it.